Complete & reliable payment platform to boost your growth

meet okto

OKTO payment platform powers responsible payments, enabling digital payments across consumer experiences.

OKTO payment platform powers responsible payments, enabling digital payments across consumer experiences. Our mission is to enable safe, secure and real-time money transactions by millions of merchants and individuals across multiple countries and cultures through our proprietary, intuitive, and reliable electronic payments platform. Whether it’s mobile payments or e-commerce payment solutions, we aim to make payments for merchants and users effortless, faster, easier, and secure.

OKTO is fully compliant with the Brazilian Regulatory framework to provide payment solutions along with our Banking partners.

OKTO payment platform powers responsible payments, enabling digital payments across consumer experiences. Our mission is to enable safe, secure and real-time money transactions by millions of merchants and individuals across multiple countries and cultures through our proprietary, intuitive, and reliable electronic payments platform. Whether it’s mobile payments or e-commerce payment solutions, we aim to make payments for merchants and users effortless, faster, easier, and secure. OKTO is fully compliant with the Brazilian Regulatory framework to provide payment solutions along with our Banking partners.

Our Solutions

Unlock a world full of payment options via our fully integrated suite of payment solutions. Attract new customers, retain existing ones, and increase profitability.

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Managed Payment Services

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Payment Aggregator Solutions

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OKTO.CASH Solution

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Cross Border

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White Label Prepaid Card

Managed Payment Services

We go beyond simple PIX execution, offering 360o payments operations.With OKTO managed payment services you can now:

Hedge your BRL position

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Hedge your BRL position via money-market funds and SELIC-based returns. Utilise OKTO’s function to minimize the risk of currency fluctuation.

Take advantage of advanced KYC & AML

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Full KYC with first deposit
Pay-and-Play approach with KYC Docs shared via 1st-time Deposits
Real-time KYC checks for underage
and deceased CPFs
Dynamic Management of
Disputes and Banking Blocks
Active restrictions on mismatch
between registered and depositing CPF

24/7 Local Customer Support Team

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24/7 Customer Support team with multi-year experience in industries including, gaming, entertainment & insurance.
Legal entity, 100% segregated for this operation.
Quick and Easy Adoption of processes and systems used by merchants.
Local team leaders that provide directly complete reporting to the merchants.

Complete Reporting & Intelligence

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Get access to market statistics and intelligence across banks,
demographics and tech KPIs.

Payment Aggregator Solutions

Reach a broader range of customers with local payment experiences through our Payment Aggregator solutions. We offer PIX and Boleto payments for your consumers via a restful API integration enabling the online payment processing in a fast, and convenient way our merchants, while ensuring a flowless customer experience.

OKTO.CASH Solution

Get new revenue streams, enabling your users to load their online accounts with cash in real-time, in a secure, fast and convenient way. Our innovative eVoucher solution is fully aligned with e-commerce merchants’ vision to deliver an exceptional payment experience in every touchpoint with the user through an entirely seamless and frictionless topping up process. Through our proprietary technology the payment solution is fully embedded into any merchant’s mobile application or website, OKTO delivers all required components such as Paycode/QR/GS1 specs and store location service, which the merchants can add into their website or app as a native flow as well as an always growing network of physical points of sale. We work with most well-known frameworks to make integration even easier and faster.

How it works

Generate eVoucher

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Users select the eVoucher top up method in their online account at the merchants’ site or app, choose the amount they want to credit [we automatically apply the transaction limits that are applicable by the regulatory framework] and a paycode/QR/GS1 is generated.

Visit OKTO point

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Users can find the nearest OKTO point of OKTO’s collaborating network of points of sale via the store locator function.

Complete transaction

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Users present the eVoucher to the cashier (or terminal) to scan/type the code and pay the respective amount in cash and their online account is credited instantly.

Cross Border

Our cross-border services are powering growth for businesses in and out of Brazil. Via our instant digital payment solution, we enable money transfer in a safe, secure and fast way wherever you are.

White Label Prepaid Card

Link the user’s account to your own Branded Mastercard®

How it works

1.The user prefunds its user account at the Merchant’s Website
2.The R$ amount is mirrored in User’s account and its linked Mastercard
3.The user can use the R$ amount via his/her Mastercard in any Physical Merchant within Brazil or Online

customers helpcenter

In our FAQ section, you may find the answers to our most common questions.

What types of payment methods & services are offered by OKTO for end users?

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  • Pix
  • Boleto
  • eVoucher Cash Payments
  • Digital Wallets
  • Payment Processing

How does PIX work?

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PIX is a payment method created by the Central Bank of Brazil to bring instant payments to life. Through PIX, payments and transfers can be completed only in a few seconds 24/7.

How does Boleto work?

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Boleto is an official (regulated by the Central Bank of Brazil) payment method in Brazil. To complete a transaction, customers receive a voucher stating the amount to pay for services or goods. Customers then pay the Boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals. Payment confirmation can be available after 1 business day, while funds will be available for payout 2 business days after payment confirmation.

How does OKTO.CASH work?

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eVoucher solution by OKTO constitutes a secure, real-time, and user-friendly payment method for users that prefer to transact online but still pay with cash. Users can select OKTO.CASH as the payment method in the online merchant site or app, select the amount that they want to credit and a Paycode/QR/GS1 is generated. By clicking on the store locator function they can find the nearest OKTO point. They should show then the eVoucher to the salesperson to scan/type it, pay the selected amount and their account is credited instantly, in real time!

User’s transaction of any type was not successful. What users can do?

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In exceptional cases, such as the result of technical problems where the payment cannot be completed successfully, users should contact the customer support of the respective merchant company that users performed the payment. If the issue is not resolved, you can contact our Customer Support at supportbrazil@oktopay.eu

Are the OKTO solutions secure?

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OKTO complies with the most stringent security standards. We follow a strict set of rules, working hard to keep merchants and consumers money safe. Our bank-level privacy and security policy ensures protection against misuse and fraud by the use of transaction limits. Additionally, transactions made via OKTO are automatically verified to prevent fraudulent conduct. OKTO process all payment solutions in accordance with the Brazilian legal framework.

Is personal data / information secure and encrypted?

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Safeguarding users and merchant data in a secure environment is one of our most important priorities. OKTO has taken all appropriate organizational and technical measures to ensure that the processing of all data, either by the same or by third parties on its behalf, is lawful, appropriate and has the appropriate security level to prevent any unauthorized or accidental access, processing, deletion, alteration or other use. Those measures are reviewed and amended as necessary. At OKTO we align our processes to best practices, thus all your processed data remain encrypted through the highest level of data encryption and stored using third party servers in a highly secured data center.

Let’s get in touch

Want to learn more about how OKTO can help boost your business? Simply fill in the form and we'll be in touch.